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Other form provider

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Last updated 8 months ago

This page will explain how to send your form submissions from any form provider to a CallFast project.

Important - Make sure to add your Call Fast project email address as an additional recipient in your form provider. You don't need to replace the current email address with your Call Fast email address.

You can find your unique Call Fast project email address in the Call Fast project. Click "Copy" to copy it:

Then go into your form provider and find the relevant form.

Find the section where you set the email address to receive form submissions.

You should now be able to do one of two things:

  1. Add an additional notification so that your submissions are still sent to the same email address they currently are and Call Fast as a secondary notification. Use the unique Call Fast email address for the secondary notification.

  2. Add your unique Call Fast email address as a secondary email address to the existing notification. For example, if it says "To: info@example.com" then also add your unique Call Fast email address to this. Different form providers will let you do this in different ways but with both email addresses it may look like this: "To: info@example.com, xx@inbound.callfa.st" (where xx is your Call Fast inbound email address value.)

When you have completed these settings, make sure to submit a test to make sure your existing email address and Call Fast both receive your form submission.